Privacy Policy

Effective date: 2020-07-05

1. ​Introduction

Welcome to Dr. Paani’s ​Privacy Policy.

A1 Polymers and Beverages Pvt. Ltd.​ (“us”, “we”, or “our”) operates the Dr. Paani Android Mobile Application​ (hereinafter referred to as ​“Service”​) and has built the Service as a free app: at no cost and intended for use as is.

Our Privacy Policy governs your visit to Service, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service and we will not use or share your information with anyone except as described in this Privacy Policy.

By using Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions are accessible ​here​.

2. ​Definitions

SERVICE​ means the ​Dr. Paani Android Mobile Application​ operated by A1 Polymers and Beverages Pvt. Ltd..

PERSONAL DATA​​ means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA​ is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a visit to a screen in the Service).

COOKIES​ are small files stored on your device (computer or mobile device).

DATA CONTROLLER​ means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS)​ means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

THE USER (OR USERS)​​ is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

DEVICE​ is the actual Android device - for example a phone or a tablet - used by the User to use our Service

3. Device Permission for Data Collection/Access

This Service will request certain permissions that allow it to access users device data as described below.

By default, these permissions must be granted by users before the respective information can be accessed. Once the permission has been given, it can be revoked by users at any time. In order to revoke these permissions, users may refer to the device settings or contact the us for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on users device and software. Please note that the revoking of such permissions might impact the proper functioning of this Service.

If users grant any of the permissions listed below, the respective data will be accessed by this service. 

0.1. Approximate Location Permission (Continuous): Used for accessing users’ approximate device location

0.2. Camera Permission: Used for accessing the camera or capturing images from users’ device

4.​ Types of Data Collected

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (​“Personal Data”). Personally identifiable information may include, but is not limited to:

0.1. Email address

0.2. First name and last name

0.3. Phone number

0.4. Address, Country, State, Province, ZIP/Postal code, City

0.5. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or sending us an email to​.

Usage Data

We may also collect information that your device sends whenever you visit our Service or when you access Service by or through any device (​“Usage Data”​).

This Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), device type, Android version, the screens of our Service that you visit, the time and date of your visit, the time spent on those screens, unique device identifiers and other diagnostic data.

Location Data

We will use and store information about your location if you give us permission to do so (​“Location Data”​). We only use your location data while delivering your order so that we can do so precisely at your doorstep. For details regarding sharing of location data, please go to Section 8 Disclosure of data in this Privacy Policy below.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which includes an anonymous unique identifier and are typically stored on your device.

Other tracking technologies may be used by 3rd-party service providers listed in this Privacy Policy to collect and track information and to improve and analyze our Service.

Examples of Cookies we use:

0.1. Session Cookies:​ We use Session Cookies to operate our Service.

Log Data

During your usage of our Service, in case of an error or other inconsistencies experienced by the Service, we collect Log Data and information through 3rd party products from your device. This Log Data may include information such as Internet Protocol address (e.g. IP address), device type, Android version, the screens of our Service that you visit, the time and date of your visit, the time spent on those screens, unique device identifiers and other diagnostic data.

5. Use of Data

A1 Polymers and Beverages Pvt. Ltd. uses the collected data for various purposes:

0.1. to provide and maintain our Service;

0.2. to notify you about changes to our Service;

0.3. to allow you to participate in interactive features of our Service when you choose to do so;

0.4. to provide customer support;

0.5. to gather analysis or valuable information so that we can improve our Service;

0.6. to monitor the usage of our Service;

0.7. to detect, prevent and address technical issues;

0.8. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

0.9. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

0.10. to deliver your orders precisely at your doorstep.

0.11. for any other purpose with your consent.

6. ​Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. ​Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Nepal and choose to provide information to us, please note that we transfer the data, including Personal Data, to Nepal and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

A1 Polymers and Beverages Pvt. Ltd. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

8. ​Disclosure of Data

We may disclose personal information that we collect, or you provide:

0.1. Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

0.2. ​Business Transaction.

If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

0.3. ​Other cases. We may disclose your information also:

0.3.1. to contractors, service providers, and other third parties we use to support our business;

0.3.2. for any other purpose disclosed by us when you provide the information;

0.3.3. with your consent in any other cases;

0.3.4. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Service Providers

We do employ third-party service providers to facilitate our Service (​ “Service Providers”​ ), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Link to privacy policy of third-party service providers used by our Service is as follows:

0.1 ​ Google Play Services

0.2 ​ Google Analytics for Firebase

0.3 ​ Firebase Crashlytics

0.4 ​ RTS by Great Bear Technologies

11. Payments

We do provide paid products and/or services within Service. As of the present moment, we do not rely on any 3rd-party platform to process transactions, as the only mode of payment currently is cash on delivery.

12. Children’s Privacy

Our Services are not intended for use by children under the age of fifteen (15) (​“Child”​ or “Children”​).

We do not knowingly collect personally identifiable information from children under the age of fifteen (15). If you become aware that a child under the age of fifteen (15) has provided us with Personal Data, please contact us at​. If we become aware that we have collected Personal Data from children without verification of parental consent, we shall take steps to immediately remove that information from our servers.

13.​ Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us by email:​